About Us
A franchise network built on care, credibility and long-term partnership
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Our Standards
Right at Home is one of the UK’s most established homecare franchise networks, supporting local business owners to deliver high-quality care in communities across the country.
We operate in a regulated environment where standards matter. Reputation matters. Leadership matters. That’s why our approach to homecare franchising combines strong governance, structured support and a culture rooted in accountability.
For those exploring business ownership, this page offers insight into who we are, how we operate, and the values that guide us.
Recognition That Reflects Standards
Right at Home has received numerous prestigious awards at local, national and international level — recognition that reflects the strength of our systems, leadership and franchise network.
From major franchising accolades to individual Franchise Owner achievements, these awards demonstrate more than success. They evidence a consistently proven model that equips local business owners to build respected, high-performing care services within their communities.
When you join Right at Home, you become part of a franchise system recognised for excellence — and a network of entrepreneurs committed to delivering care that genuinely transforms lives.
Explore how our award-winning franchise system — and award-winning Franchise Owners — continue to raise standards across the sector.
Meet Our Team
Behind every successful Right at Home franchise is our experienced National Office team providing structured, practical support.
From your initial RightStart induction programme through to long-term growth and potential multi-territory expansion, our specialists offer guidance across business development, recruitment, marketing, finance and care compliance.
Whether you come from a care background or not, you are not expected to figure it out alone.
Meet the team who will back you from day one — and throughout your journey as a Franchise Owner.
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Julie Houston | Owner, Right at Home Lymm & Warrington South"The brand values were exactly what I would want for a family member. It immediately felt right with me. They were also my personal values. There wasn't any doubt after I’d met the Right at Home team - I just knew it was the right franchise for me."
Our Culture
Right at Home was established in the UK in 2011 with a clear principle: build a franchise network that values quality, ethics and long-term success over rapid expansion.
Founded by Ken Deary — the first person in UK franchise history to win both the British Franchise Association’s Franchisee and Franchisor of the Year awards — our model has always centred on careful franchisee selection, measured growth and genuine partnership.
That philosophy continues today under CEO Lucy Campbell, whose leadership has strengthened our national infrastructure and secured some of the most respected accolades in franchising.
For prospective Franchise Owners, this heritage matters. It means joining a network built on substance, not sales rhetoric. A culture shaped by accountability, collaboration and a shared ambition to make a meaningful difference in local communities. We look for people with a genuine passion for helping others — leaders who want to build a successful business while enabling people to live well at home.
If you want to understand how our leadership, values and growth strategy translate into real backing for local business owners, explore the full story behind our network.
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Talk to Us
If you’d like to discuss the franchise opportunity, our experienced team is here to answer questions and talk it through.
Read Our Prospectus
Download our franchise prospectus to explore the Right at Home model, support, and what ownership could look like for you.